Frequently Asked Questions

If you've been considering visiting our Paul Miller Toyota of West Caldwell dealership, you may have a few questions about what we offer. To help our Little Falls, Parsippany, and beyond drivers discover why they should choose Paul Miller Toyota, here are a few answers to some of our most frequently asked questions.

Sales

Yes! Customers can find, research, and finance a car right from their New Jersey home or office. In fact, most of the paperwork can be done via email and with our online forms.
While an appointment isn't required, it is recommended to help manage COVID protocols in our showroom. We want to help every Wayne, NJ, Montclair, NJ, or beyond driver, but also strive to keep our customers and employees as safe as possible.
Unfortunately, we do not offer rental vehicles. That being said, we do have loaner vehicles available for certain service appointments. Talk to our service department to learn more.

Paul Miller Certified vehicles are used cars that have passed the strict Paul Miller inspection process and receive many benefits and warranties. These used cars, trucks, SUVs, and vans must pass a 125-point inspection and receive a four-month/6,000-mile powertrain warranty, a five-day/300-mile exchange timeline, a 12-month wheel cosmetic repair term, and a key fob replacement guarantee.

Service

Yes! Our service center can see if your vehicle has any open recalls, all we need is the VIN.
Yes! Our collision center is at 2075 Hamburg Tpke in Wayne, NJ, and is prepared to help you with any type of collision repair.

Yes! Our service center can pick up, service, and return your vehicle as long as you are withing a 10-mile radius from our Paul Miller Toyota dealership. We also ask for a one-hour window.

Oil change appointments are recommended at our service center.

Oil change prices vary depending on the type of vehicle you have and the oil and filter that are used. A full synthetic oil change is $49.95.

Finance

No! You can return your leased Toyota at any time from Monday to Friday, 9-5. While you don't need an appointment to return your lease, you will need both sets of keys and the owner's manual.

Yes! Whether you want to sell it to us for cash or are looking to use your vehicle as a trade-in, we'd love to buy your vehicle from you!

POM stands for Peace of Mind and it is a one year, ResistAll Protection Plan that's available for $1,295.

Contact Paul Miller Toyota of West Caldwell with Any Other Questions

Whether you're from right here in West Caldwell or you're visiting us from Clifton, NJ, or beyond, we'd love to have you visit us to learn more about our Paul Miller Toyota dealership. Our team is here to answer any questions or concerns you may have, and we look forward to helping you find and purchase a new Toyota vehicle today!

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